The following Terms and Conditions govern the relationship between Media Buy Services Ltd., Arh. Georgi Nenov 25 str. office 1; 1324, Sofia (hereinafter "Media Buy Services Ltd.") and the users and customers of its telemedia Services (hereinafter "User"). They define the conditions under which the use of the Services offered by yoursecretfriend.com (hereinafter "Platform"). These Conditions of Use constitute a legally binding agreement between you and Media Buy Services Ltd. about your use of the Platform and the Website. If any of the aforementioned documents contain anything that you are not willing to agree to then you should not use the Platform or the Website.
In these Conditions of Use, the capitalized terms set out below have the following meaning:
Account: the personal environment of the User within the Platform on which the User can place personal information and preferences, granting him access using his Login Details and which Profile is visible to other users of the Platform;
Message: the digital, secured communications that can be exchanged between the User and other users of the Platform if he has full access to the Platform and which communications are visible for the User in his Account;
Content: all material published and sent on the Platform by the User from time to time, including but not limited to the Profile, Messages and other material;
Service: the Entertainment service provided to the User by Media Buy Services Ltd.
Login Details: the combination of username and password, given by the User, giving the User access to the Account and enabling him to use the Platform;
Intellectual Property Rights: all intellectual property rights, such as copyrights, trademark rights, patent rights, design rights, trade name rights, databank rights and neighboring rights, as well as domain names and knowhow; and related rights
User: the natural person who created an Account, who has accepted these Conditions of Use and who can therefore use the Platform;
Conditions of Use: these conditions of use of yoursecretfriend.com, which form a binding agreement between the User and Media Buy Services Ltd.;
Party/Parties: Media Buy Services Ltd. and/or the User;
Platform: the software application which has been developed by Media Buy Services Ltd., which can be accessed via the Website and which can be used by the User after the latter has created an Account;
Privacy Statement: the privacy statement of Media Buy Services Ltd., which can be consulted on this website;
Website: the website of Media Buy Services Ltd., as well as all underlying pages, via which domain the User can gain access to the Platform;
By creating an account on Platform or by using the Platform app, whether with a mobile device, a mobile application or a computer (collectively, the "Service"), the User agrees to the following Terms of Use.
Media Buy Services Ltd. may make changes to this Agreement and the Service from time to time. We may do this for a variety of reasons, such as to reflect changes in laws or regulations, new functions, or changes in business practices. The most current version is always the valid version. If the changes include significant changes that affect your rights or obligations, we will provide you with reasonable notice of those changes, by way of messages via the Service or by e-mail, for example. If you continue to use the Service after the changes take effect, you agree to the revised Agreement.
If any provisions of the Conditions of Use are null and void or are declared void, the other provisions of the Conditions of Use will remain in full force. Media Buy Services Ltd. will replace the void or voided provisions with new provisions, duly observing the objective and purport of the void or voided provisions as closely as possible.
Access to the Media Buy Services Ltd. database and Services is granted after the User has registered. During registration, a password and pseudonym specified by the User are used. Registration requires the User to enter an e-mail address or phone number and completely fill in the registration form.
As an alternative, the User is offered a connect function from third-party providers (e.g. Facebook Connect). When registering via the connect function of a third-party provider, the respective profiles of the User are transferred to the Media Buy Services Ltd. database. When registering via the connect function of a third-party provider, the User must accept the respective terms and conditions of the third-party provider.
Media Buy Services Ltd. enables Users to access a central database system via its mobile application. This database system contains profiles and information about other Users. After registering and creating their own profile, Users have the option of searching for other profiles in the database. Users can view the profiles of other Users and contact them. In addition, Media Buy Services Ltd. offers access to data from a selection of Users as part of its access to the database system. The content, type and duration of the data material provided and transmitted by the respective User is the sole responsibility of the User.
Media Buy Services Ltd. provides both free and paid Services. With the free registration, the User can create a profile, view the profiles of other Users and read messages from other Users. Likewise, a User can tag the profiles of other Users free of charge. If two Users tag each other's profile, this is shown to both Users. This is a so-called match.
In addition to the free Services listed above, the User is offered to contact other Users and write messages to them for a fee. Before these Services are provided, the User is informed of the costs, content and scope of the Services as well as the price and terms of payment.
It is not the objective of the Service to establish real-life contact between the User and other users of the Platform. Media Buy Services Ltd. therefore cannot guarantee in any way that such contact can indeed be established via the Platform. To facilitate user interaction Media Buy Services Ltd. uses paid moderators. This is not a hookup service. The point of service is for entertainment purposes only.
Use of the Service is permitted only for Users who have reached the age of 18. By accepting these Conditions of Use and using the Service, you confirm that you are at least 18 years of age. If the User has not yet reached that age, if he cannot agree with the content of the Platform and/or resides outside the geographical area on which the Service focuses, the User must immediately stop using the Service and terminate his Account. If the User acts in violation of this article, Media Buy Services Ltd. has the right to immediately remove the User's Account, without refunding Credits of the User.
Media Buy Services Ltd. explicitly reserves the right to create profiles on the Platform and to send messages to the User on behalf of these accounts. By accepting these Conditions of Use, the User understands and accepts that some of the profiles on the Platform are therefore fictitious and they have been created only to exchange Messages with; real-life meetings are not possible for such Accounts.
Media Buy Services Ltd. makes every effort to provide the Service prudently and professionally. The Service is at all times provided based on an obligation to use best endeavors. The User, therefore, accepts that the Platform only contains the functionalities and other properties as he finds them on the Platform at the time of use (on an "as is" basis). Media Buy Services Ltd. therefore explicitly excludes explicit and implicit guarantees, promises, and indemnifications of any nature concerning the Platform and the Website.
To use the Platform, the User must have the necessary hardware equipment and software and the necessary parameters required to properly use the website, for example access to the internet. Users are also advised to have JavaScript functions, cookies and pop-ups enabled. Although we are working to ensure that the Platform is compatible across various devices, we cannot guarantee that it will work on all devices and it is your responsibility to ensure that you can comply with all necessary system requirements. Your use of the Platform and enjoyment of its features and Content posted or made available through it may vary in functionality, availability, and quality depending on the type of device you use.
The User is at all times personally responsible for keeping his Login Details secret and the User is liable for all use made via his Login Details. As soon as the User knows or has reason to believe that his Login Details are held by unauthorized persons, he must notify Media Buy Services Ltd. accordingly by contacting support, without prejudice to his own obligation to immediately take effective measures, such as changing his Login Details.
The User is explicitly not permitted to create an Account in someone else's name or to create a fictitious Account. Media Buy Services Ltd. has the right to immediately remove such Accounts.
It is forbidden for the User to post contact details such as phone numbers, addresses, family names, URLs, e-mail addresses or other personal information. Media Buy Services Ltd. reserves the right to reject, modify, or delete any profile.
Minors and persons acting on behalf of a third party are excluded from using Media Buy Services Ltd.'s Services. If Media Buy Services Ltd. has reason to suspect that a person is not entitled to participate, Media Buy Services Ltd. shall be entitled to verify the person's personal data by validating their identity by requesting official documents. Users who are not entitled to participate are excluded from using Media Buy Services Ltd.'s Services and the database.
By creating an account and by using the Service, the User declares and guarantees that:
Use of the Service is permitted only for Users who have reached the age of 18. By accepting these Conditions of Use and using the Service, you confirm that you are at least 18 years of age. If the User has not yet reached that age, if he cannot agree with the content of the Platform and/or resides outside the geographical area on which the Service focuses, the User must immediately stop using the Service and terminate his Account. If the User acts in violation of this article, Media Buy Services Ltd. has the right to immediately remove the User's Account, without refunding Credits of the User.
The User is explicitly not permitted to create an Account in someone else's name or to create a fictitious Account. Media Buy Services Ltd. has the right to immediately remove such Accounts.
Media Buy Services Ltd. always strives to improve the Service and provide Users with additional functionalities that they find appealing and useful. This means that from time to time Media Buy Services Ltd. will introduce new product features or enhancements and remove some features, and if these measures do not materially affect the rights or obligations of Users, Media Buy Services Ltd. may do so without prior notice to Users. Media Buy Services Ltd. may even suspend the Service altogether, in which case Media Buy Services Ltd. will notify Users in advance unless mitigating circumstances, such as security concerns, prevent this.
In addition to the free Services, Media Buy Services Ltd. offers the User various fee-based Services and benefits. With each individual use of these Services, the User enters a new contractual relationship with Media Buy Services Ltd.. Each use of a Service constitutes a new contractual relationship. These Services are completely detached from the free use of the Media Buy Services Ltd. database system. The individual contracts do not constitute subscriptions. The contract is concluded by the User selecting the chargeable Service and accepting the payment obligation by pressing the "Buy" button (hereinafter: Order Process). The Services subject to charges are also subject to local terms and conditions.
If the User violates these General Terms and Conditions, Media Buy Services Ltd. may terminate the membership at any time without notice and the User's account will be deleted.
The User is not permitted to use content published on the Platform by other users, such as their profiles or messages, in a way that is not in line with the objective set out in Article 3.2 and/or for use other than personal use.
The User understands and accepts that the Content he publishes on the Platform can be seen by other users of the Platform and that it can be used by these users and Media Buy Services Ltd. does not accept any liability for such use.
The User is never permitted to publish or otherwise distribute content via the Platform, which content i) infringes or may infringe the rights of Media Buy Services Ltd., other users of the Platform and/or a third party, including Intellectual Property Rights and rights in the field of privacy, ii) contains illegal content or refers to such content, iii) may harm the reputation of Media Buy Services Ltd., iv) contains content of a defamatory, insulting, obscene, hurtful or violent nature, or otherwise violates prevailing standards of decency, this at the discretion of Media Buy Services Ltd., or v) is otherwise unlawful. The User is personally and fully responsible for all damage ensuing from violating this guarantee.
This Website or Service is for adult entertainment purposes; it is not our aim to bring physical appointments/contact between members. The user is aware and agrees that we may use moderated and fictive profiles for online adult entertainment purposes. Media Buy Services Ltd. expressly reserves the right to send messages to this site by self-created profiles. Physical contact with these fictive profiles is not possible. Media Buy Services Ltd. denies itself of all liability to the extent that is allowed by the law and assumes no warranty for any kind of damage or inconvenience caused by the Service.
Media Buy Services Ltd. reserves the right to refuse Content, such as the photo published by the User, if this is necessary for the opinion of Media Buy Services Ltd., without this in any way constituting any right for the User to claim compensation and/or a refund, and/or liability of Media Buy Services Ltd.. Published Content will be removed from the Platform by the procedure set out in Article 11.
Users are urged to notify us of inappropriate Content. You acknowledge that such notification may take place and that we may take steps outlined in these Conditions of Use in respect of such information which comes to our attention.
By registering with Media Buy Services Ltd., the User expressly agrees that messages with information about the Platform as well as information about other Users may be sent to them. The User is entitled to stop the mailing at any time.
The Service may contain advertisements and promotions offered by third parties as well as links to other websites or internet resources. Media Buy Services Ltd. is not responsible for the availability (or lack of availability) of such external websites or internet resources. If the User decides to interact with third parties through Media Buy Services Ltd.'s Services, the relationship between them and the User is subject to the terms and conditions of these third parties. Media Buy Services Ltd. is not responsible or liable for the terms or actions of such third parties.
Media Buy Services Ltd. reserves the right to amend these General Terms and Conditions at any time, insofar as this does not affect essential provisions of the contractual relationship and it is necessary to adapt to developments that were not foreseeable for Media Buy Services Ltd. at the time of conclusion of the contract and the non-observance of which would noticeably disturb the balance of the contractual relationship. Essential provisions are, in particular, those relating to the type and scope of the agreed Services as well as the term, including the provisions on termination. Media Buy Services Ltd. is entitled to make changes to close any gaps in the contract, in particular due to legal changes and changes in case law.
Media Buy Services Ltd. collects, processes, and uses the personal data of the User as described in these Terms and Conditions and the Privacy Policy. The storage of personal data is governed by the statutory provisions.
Right of Cancellation
The User has the right to cancel the created contracts within fourteen days without stating reasons. The revocation period is fourteen days from the day of the individual conclusion of the contract. In order to exercise the right of cancellation, the User must inform us (Media Buy Services Ltd., Arh. Georgi Nenov 25 str. office 1; 1324, Sofia, via email at supp23@yoursecretfriend.com) by means of an unambiguous statement (e.g., a letter sent by email) of their decision to cancel this contract. To comply with the withdrawal period, it is sufficient for the User to send notification of exercising the right of cancellation before the cancellation period expires.
Consequences of Cancellation
Upon cancellation of this Agreement by the User, we shall reimburse them for all payments we have received from them, including delivery costs (with the exception of any additional costs resulting from the User choosing a method of delivery other than the least expensive type of standard delivery offered by us). This reimbursement will be made without undue delay and at the latest within fourteen days from the day on which we received the notification of cancellation of this Agreement. We will use the same means of payment for this reimbursement as the User used for the original transaction, unless expressly agreed otherwise with the User; in no event will the User be charged fees for this reimbursement.
However, if the User has requested the commencement of the Service within the cancellation period, they are required to pay for the services actually provided until the time of cancellation. This amount will be proportional to the services rendered in relation to the total scope of services provided for in the Agreement. If the services are fully rendered before the cancellation is made, the User's right to a refund may be limited or not applicable.
Exceptions to Refund Policy
Please note that certain transactions may be exempt from full reimbursement under our refund policy:
Sample cancellation form
If you wish to cancel the contract, please fill out the below form and send it back to us:
If the User has given their express consent, the right of cancellation expires prematurely if the Service requested by the User has been completely provided by Media Buy Services Ltd. before the User has exercised their right of cancellation.
Media Buy Services Ltd. is monitoring the Messages exchanged between the User and other users. Subject to the conditions set out below and after having received a relevant notification, Media Buy Services Ltd. will merely remove indisputably unlawful Content or stop an indisputably unlawful activity.
Media Buy Services Ltd. has set up a procedure under which the presence on or accessibility via the Platform of suspected unlawful material or suspected unlawful activities can be reported to Media Buy Services Ltd.. This can be done by sending an appropriate notification to the following e-mail address: supp23@yoursecretfriend.com.
Media Buy Services Ltd. reserves the right not to honor a request to block Content or stop an activity, if it has good reason to doubt the correctness of the notification or the lawfulness of the evidence provided or if so demanded by a balancing of interests. Within that context, Media Buy Services Ltd. may demand a court ruling by a competent court in the Bulgaria, which ruling proves that the Content or activity in question is indisputably unlawful.
Media Buy Services Ltd. will not, in any way, have to be a party to a dispute between the person making the notification and any third party.
The person making the notification indemnifies Media Buy Services Ltd. against every third-party claim in connection with the blocking or removal of material or activities being stopped. The indemnification also relates to all damage and costs incurred or to be incurred by Media Buy Services Ltd. or which it has to incur in connection with such a claim, including but not limited to compensation for the costs of legal aid.
Media Buy Services Ltd. respects and protects the privacy of the persons making such notifications. All personal information it receives within the framework of a notification will always be processed following the Data Protection Act 1998 and will only be used for the processing of the notification.
By using this website, you acknowledge that all content uploaded by users, including but not limited to text, images, and videos, are subject to review and monitoring by the Media Buy Services Ltd. Arh. Georgi Nenov 25 str. office 1; 1324, Sofia reserves the right to remove any content deemed to be inappropriate or in violation of these terms and conditions. Media Buy Services Ltd. Arh. Georgi Nenov 25 str. office 1; 1324, Sofia shall be held solely responsible for the content uploaded on this website.
We value your feedback and are committed to addressing any concerns you may have. Our goal is to provide a safe and enjoyable experience for all users. If you encounter any content on our platform that you believe violates our terms or is inappropriate, please report it promptly.
If you come across any content that you believe is illegal or non-consensual, please notify our customer support department by sending a report to supp23@yoursecretfriend.com. We will acknowledge your report and aim to resolve complaints concerning such content within 1 business day. Our dedicated team will conduct an investigation and ensure the prompt removal of any violating material. All complaints will be logged for record-keeping and reporting purposes.
If you are featured on our platform without consent, you have the right to request the removal of such material. Initiate this process by emailing supp23@yoursecretfriend.com with essential details to identify the specific content, such as the URL. Our dedicated department will carefully assess the situation, and if the content was uploaded without consent, we will promptly and permanently remove it. Your satisfaction and privacy are our top priorities.
During the investigation period, if applicable, the content in question will be temporarily unavailable. This temporary unavailability ensures that the potentially violating material is not accessible to users while the investigation is ongoing. We appreciate your understanding and cooperation in this matter.
Please note that if the investigation reveals that the content is illegal or non-consensual, it will be permanently removed within 1 business day. However, if the content is found to comply with our terms, it will be made available once again for users to access.
For general complaints or inquiries related to your account or activities on our platform, contact our customer support department at supp23@yoursecretfriend.com. Our team will assess whether they can promptly address your concerns. If your inquiry requires more time, rest assured that we are fully committed to handling and resolving it promptly. Please note that general complaints may require up to 24 hours for resolution.
Media Buy Services Ltd. © 2024.
Arh. Georgi Nenov 25 str. office 1; 1324, Sofia